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Re: Could I have done better? Seeking opinions
Posted to Shop Management Forum on 7/3/2009 2 Replies

Matthew-a learning experience no question-next time,as Rob stated with authorization,just stand & look him in the eyes & state YES SIR THAT IS MY DIAGNOSTIC [...] cause of the concern-whatever it is is not relevant.I sometimes try to picture being a camera eye... Login to read more.

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