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Re: How To Handle The Phone
Posted to Shop Management Forum on 6/18/2009 2 Replies

Sounds like you need to hire some help.

I'm a one-man-shop, & I try to answer all calls. But sometimes it just isn't feasible to do so. I rely a good bit on the answering machine, especially when I'm tied up with a repair, or talking to a customer at the sho... Login to read more.

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