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International Automotive Technicians Network
Re: WWYD Wrecked Customer Car
Posted to Shop Management Forum on 8/9/2000

Ahh.....

There is no doubt you are ntitled to get paid for your work, but...

If you want the customer, or his friends, ever again, just make that TU bill go away.

Sure, it aint your fault, but he brought you his truck in good trust and is getting back a ... Login to read more.