× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: CUSTOMER CONFRONTATION IN PUBLIC
Posted to Shop Management Forum on 6/9/2009

I like writing letters because it lets me take time to come up with answers I normally am not quick enough to think of on the phone. But my wife and mom nag the **** out of me about not putting things on paper that can be used against me. Obviously not knowing... Login to read more.