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Re: CUSTOMER CONFRONTATION IN PUBLIC
Posted to Shop Management Forum on 6/8/2009 11 Replies

The car is a 1997 Grand Marques. We have a ten year rule at my shop,if a hose or caliper is ten years old or older we recommend replacement.( ditto with radiator hoses)In this case we were dealing with a major difference in pad [...] customer can decline in mo... Login to read more.

11 Replies Received (View Replies)