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International Automotive Technicians Network
Re: CUSTOMER CONFRONTATION IN PUBLIC
Posted to Shop Management Forum on 6/8/2009 11 Replies

In this instance contact with the owner is imperative.

It would be appropriate to mention Jasons' encounter with them and that he felt there was cause for concern... this point speaks highly toward your (and Jason's) consideration for your customers.

Rathe... Login to read more.

11 Replies Received (View Replies)