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International Automotive Technicians Network
Re: Service Advisor Procedures
Posted to Shop Management Forum on 6/6/2009

Hi Rob All the procedures in the world are useless if you have a SA that is clueless, best bet is find an older tech that can't pull wrenches any more and get them into the position. You need someone who has seen both sides that knows what he or she liked to s... Login to read more.