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International Automotive Technicians Network
Re: If I become a Service Advisor, I know what I will do
Posted to Shop Management Forum on 4/28/2009

No they will deny the engine based on driving it past the original failure. You see the rod bearing would have gone first by about 2 seconds. If the customer would have just shut it off then he would have just needed a crank kit. Now because the customer did ... Login to read more.