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International Automotive Technicians Network
Re: Word of mouth referals
Posted to Shop Management Forum on 4/13/2009

Ha, actually, one of the owners of a parts house I use does that! He's sent two and they both wanted to use their parts house account and order parts at cost.

I just did my usual thing. I estimated, billed time, they accepted the estimate and I fixed. They t... Login to read more.