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International Automotive Technicians Network
Re: Non-functioning Window Policy
Posted to Shop Management Forum on 3/26/2009

I like the "booby trap" thought, as I have more than one customer that comes to mind that ASSumes we know not to use various parts of their "pile of crap" vehicles such as the inner door handle! the door panel isn't attached to the door and it becomes my fault... Login to read more.