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International Automotive Technicians Network
Re: WWYD
Posted to Shop Management Forum on 7/27/2000 2 Replies

Sean;

I like Art's answer best. The chances are they will not be back, but if they are, take the thunder from them and do not argue. Let the police deal with it.

I also agree with Mick, an hour is way too cheap. How much time do your techs actually spend d... Login to read more.

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