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Re: WWYD - Customer wants refund
Posted to Shop Management Forum on 3/23/2009 2 Replies

You have already charted your course of action. If you give back his money now, after all the work to keep it, he will still bad mouth you but add to it how he whipped you into doing it.

Either give back the money right away or never give it back unless a ju... Login to read more.

2 Replies Received (View Replies)