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Re: WWYD - Customer wants refund
Posted to Shop Management Forum on 3/22/2009 2 Replies

I really dont see why the "GUY" even "thinks" he can get a refund. HE wanted an alignment, parts are bad, cant be aligned, cust declines repair, .5 ck out. done deal. He claims another shop aligned it, BS. Tell him if he brings it to you, put it on the machine... Login to read more.

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