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Re: WWYD - Customer wants refund
Posted to Shop Management Forum on 3/20/2009 4 Replies

Hi Scott,

My Dad used to tell me that sometimes in situations like these "you win the battle but lose the war". What exactly do you expect out of this? Is it worth the lousy .5 labor to fight this guy? Is he worth it? If you are having repeated occurances of... Login to read more.

4 Replies Received (View Replies)