× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: WWYD - Customer wants refund
Posted to Shop Management Forum on 3/19/2009

Only YOU know the right thing to do. I would block his email,send him a registered letter to stop harrassing me,and tell him to file a small claims case if he's unsatisfied. Opening a small claims case is likely 3 times what you charged him for the 1/2 hour. ... Login to read more.