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Re: WWYD - Customer wants refund
Posted to Shop Management Forum on 3/19/2009 1 Reply

A 0.5 labor refund is a small amount to ensure i don't have to see a bad apple ever agian. Maybe for my own satisfaction I would stipulate I would give him the refund only after verifying the other shops alignment,especially rechecking the measurements on the ... Login to read more.

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