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Re: WWYD - Customer wants refund
Posted to Shop Management Forum on 3/19/2009 2 Replies

Hey Scott,

If your process makes it TOTALLY CLEAR that there is a checkout fee if you find something that you deem makes it 'unalignable to your standards' - then tell him to pound sand and never think about it again.

If you're uncertain that it is totally... Login to read more.

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