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Are they that desperate?
Posted to Shop Management Forum on 3/18/2009 21 Replies

Oh man, even after weeding out a lot of undesireables, the old customer base is turning into price shoppers. I am standing firm with my "just say no" policy. I am not negotiating my rates or parts prices.

A trans shop was in a bind yesterday. As usual, he c... Login to read more.

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