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Re: Should have gotten up and left
Posted to Shop Management Forum on 3/10/2009 3 Replies

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Hi Kansas,

I've read that only 4% of customers who have a problem complain. Well, let me rephrase that - Only 4% complain to the proprietor, but they'll complain/tell 10 to 20 OTHER people about th... Login to read more.

3 Replies Received (View Replies)