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International Automotive Technicians Network
Re: Do you trust your customers?
Posted to Shop Management Forum on 3/4/2009

One of the best 'firings' I've performed was a cousin. Wanted everything at price and the labor free. I hear about some of the 'free' work he's received from 'friends', amusing stuff :)

If your relatives aren't willing to pay list than don't perform any work... Login to read more.