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International Automotive Technicians Network
Re: Do you trust your customers?
Posted to Shop Management Forum on 3/3/2009

Well, the few times I let anyone walk owing me, every one of them still owes me. I cut this off a couple of years ago. About 6 months ago one was real nice and paid for the job but needed a battery before leaving. Since the job cleaned her out I let it slide t... Login to read more.