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Re: When Can a Customer back out of a repair?
Posted to Shop Management Forum on 2/25/2009 9 Replies

I had injectors on a PSD ready to come out and the customer called that AM and said he changed his mind. So I happily put it back together and charged for my time accordingly. If you say too bad you already OKed it. Most likely they wont be back. If you dont c... Login to read more.

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