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International Automotive Technicians Network
Re: Folks who won't accept responsibility
Posted to Shop Management Forum on 2/25/2009

Our warranties state:

1. The part we installed is warrantied X amount of time or mileage

2. The labor to install that part is warrantied X amount of time or mileage. Never more than 1 year/12,000 mi.

The company I work for attempts to satisfy the custome... Login to read more.