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International Automotive Technicians Network
Re: Customers with their own parts
Posted to Shop Management Forum on 2/25/2009

Take the money. We did it all the time; and you don't have to charge extra, either - you just nix the warranty with a signed waiver.

The old addage really is true - they won't pay to have it done right (with quality parts), but they will pay to have it done ... Login to read more.