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Re: Folks who won't accept responsibility
Posted to Shop Management Forum on 2/24/2009 4 Replies

Hi Chris,

I once recieved a phone call, 20 years ago, at midnight from my mother's best friend's husband. He called to tell me his car would not start and asked what I was going to do about it. I calmly said "Dennis, all I have done to your car, ever, was in... Login to read more.

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