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Re: Can I speak with the manager?
Posted to Shop Management Forum on 2/21/2009 1 Reply

Hey Joe, even though it was wifey who brought the car in, I always show them the old part(s) and explain the reason for failure(which she could explain to backyard bub). They like to see that. Also, when accused of that ball joint issue, would you not want to ... Login to read more.

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