× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Service advisor traning
Posted to Shop Management Forum on 2/19/2009

Yes, We've had people attend the class. It's outstanding. What makes it so effective is that it's not just sitting there listening to a guy talk all day.

There's a lot of role playing, both on the phone and face-to-face, so they practice what they are being ... Login to read more.