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International Automotive Technicians Network
Re: Can I speak with the manager?
Posted to Shop Management Forum on 2/19/2009

You are right in a number of ways, but I do help people and even this car, once in the shop, paid regular rates for parts. I was left with a labor figure that was estimated up front and I went beyond it as we all do at times. He paid for an hour of labor which... Login to read more.