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International Automotive Technicians Network
Re: Customers with their own parts
Posted to Shop Management Forum on 2/18/2009 1 Reply

I'd be FLOORED too! I've seen it go the other way countless times. You got lucky with the judge! I once heard a judge tell a shop owner that he, as an automotive expert, should be able to judge whether or not a part was of sufficient quality to install. The ca... Login to read more.

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