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International Automotive Technicians Network
Re: Customers with their own parts
Posted to Shop Management Forum on 2/18/2009 2 Replies

With me it's intent that counts. Someone who's just trying to get it done cheaper doesn't get in the door. I had a guy about a week ago who who came in, knuckles bleeding, after spending two hours trying to get the serpentine belt off of his Cavalier. After I ... Login to read more.

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