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International Automotive Technicians Network
Re: When is it 'Not a ComeBack'?
Posted to Shop Management Forum on 2/17/2009 2 Replies

I agree. The service writer (SW) should have directed it to the former tech. It's only a comeback if the same part/labor previously applied did not resolve the problem & everything else is billed out.

One complicating factor is that the entire repair is GMPP... Login to read more.

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