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International Automotive Technicians Network
Re: Service Contracts and Agreements
Posted to Shop Management Forum on 1/22/2009 1 Reply

I do not think it unreasonable for you to expect to be paid for your time. The time is expended on behalf of the vehicle owner/customer and he should bear the expense. It seems to me that much of the wasted time is a result of the customer expecting to not pay... Login to read more.

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