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Re: I'm going to call around for an estimate tomorrow
Posted to Shop Management Forum on 1/21/2009

Pat, we routinely phone and tape record all of our own stores (22) and see how our people do on the phone. I hire a temp to do it and it generally cost $40.00 for her time. We instruct her to call and ask how much to fix xxxx and say no more. It is up to o... Login to read more.