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International Automotive Technicians Network
Re: Phone estimates
Posted to Shop Management Forum on 1/20/2009 1 Reply

Hi Paul,

We seem to get more customers than normal with phone estimates. Most of them call with "How much for a battery?" and that is what we give them. While looking up the price, we visit with them to find out why they really called. More often than not, t... Login to read more.

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