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Re: Customer Refunds
Posted to Shop Management Forum on 1/17/2009 5 Replies

We Chucks think alike. If you did necessary repairs on her car, and can justify those repairs with factory specs, then no. No she does not get a refund. Period. If you want to keep her as a customer then fix her car, make her brakes right, but don't come out o... Login to read more.

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