× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Can any of these concepts
Posted to Shop Management Forum on 1/17/2009 3 Replies

[...trimmed text...]

Hi Guido. Thanks for sharing this article with us.

My answer to your question is YES!

Here are the concepts that jumped out at me as I read the piece:

Good customer service is reactive and ... Login to read more.

3 Replies Received (View Replies)