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International Automotive Technicians Network
Re: Customer Refunds
Posted to Shop Management Forum on 1/16/2009 1 Reply

I would give her a refund, but you need to put on her old parts back on and eat the labor. Arguing will only hinder the situation more as i have found. I have in the last few years found myself a big tub, where i put all the old parts in and keep for at least ... Login to read more.

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