× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer Refunds
Posted to Shop Management Forum on 1/16/2009

[...trimmed text...]

I would insist we have a look at it to determine what is wrong. Explain that every once and a while either a technician makes a mistake or we simply get a bad part, either way that you are more then ... Login to read more.