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International Automotive Technicians Network
Re: Customer Broke Down Away from Home - Update
Posted to Shop Management Forum on 12/18/2008

signing a RO for 100 bucks puts customer on the hook for 100 bucks.

at this point if the car was mine, it'd be back on a tow truck and lawyers would be contacted. This shop regarless of what is going behind the sences is WAY out of line.

If they want a sig... Login to read more.