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Re: Customer Broke Down Away from Home - Update
Posted to Shop Management Forum on 12/16/2008 1 Reply

Here's the latest.

The van has arrived at the dealer that performed the repairs. The manager refused to put the towing charge on the RO. The driver had to call and get a CC number from the customer to take care of the towing. That's a fine way for things to ... Login to read more.

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