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International Automotive Technicians Network
Re: Your Customer Breaks Down Away From Home - WWYD?
Posted to Shop Management Forum on 12/13/2008

As a matter of fact, I had one of my oil change guys leave a drain plug loose on a '07 Tacoma 4 cylinder this past Wednesday. The driver was on his way to work the next morning when the plug fell out. I informed my tech that if he cost me an engine, it cost hi... Login to read more.