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International Automotive Technicians Network
Re: Thoughts on customers and crooked business practices
Posted to Shop Management Forum on 12/12/2008

"While I have no control over XYZ automotive, or their business practices, I do have that authority here. And I can assure you that the price I quote you is not only fair, but also that all work quoted will be done, and done to standards that I place ... Login to read more.