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International Automotive Technicians Network
Re: Preferred customer discount
Posted to Shop Management Forum on 7/8/2000

Hi Richard,

When I opened my shop, I "grandfathered-in" all of my long-time regular customers in the preferred customer class. I have been servicing many of these customers needs for upwards of 15 years. They get a 10% discount on labor. They pulled me throu... Login to read more.