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International Automotive Technicians Network
Re: Your Customer Breaks Down Away From Home - WWYD?
Posted to Shop Management Forum on 12/12/2008

So what was the end result? It's been almost a week. For what it's worth, with the vehicle only being one hundred miles away, the first step should have been to send a minion after it, and get it back to the shop and then assess the situation. More then likely... Login to read more.