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AAA Survey on Auto Shop VS Customer Priorities
Posted to Shop Management Forum on 7/7/2000 2 Replies

Snippets from Automotive News July 3, 2000 story titled What's Vital for Repair Shops? Views differ, survey shows by Gabe Fajuri

"Auto repair customers and repair shop managers often differ over what is important...

Consumers care most about the number of ... Login to read more.

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