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Your Customer Breaks Down Away From Home - WWYD?
Posted to Shop Management Forum on 12/11/2008 109 Replies

Greetings,

Here's the scenario: You have a customer whom you've been serving regularly (two vehicles) for one year. He's spent over $2700 in this period of time. He takes very good care of his vehicles - Has YOU perform all of the recommended maintenance... Login to read more.

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