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Re: On a Scale of 1 to 10
Posted to Shop Management Forum on 12/9/2008 1 Reply

After thinking it through, I have a new scale.

1 being me as a mobile tech getting a call at 6 am with a wind chill of -20 to go jump start a 1982 VW Diesel and the upsell was an oil change. A 10 would be me on the beach thinking about Jon Riggle working his... Login to read more.

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