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International Automotive Technicians Network
Re: Dealing with Pissed OFF customers
Posted to Shop Management Forum on 10/8/2008 1 Reply

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If I knew you were dicking around in iATN while trying to handle my call I'd be pissed too! Is that how you let them vent? You read posts while they go on and on and you randomly muttering "Yes sir" ... Login to read more.

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