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International Automotive Technicians Network
Re: Dealing with Pissed OFF customers
Posted to Shop Management Forum on 10/8/2008

3 minutes of test drive and 20 minutes with a air blower would have saved you a lot headache. The only thing you can do with this guy is tell him you missed the wheel bearing, or its a noise that wasnt there the last time you saw the car, either way, lose him. Login to read more.