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Re: Dealing with Pissed OFF customers
Posted to Shop Management Forum on 10/7/2008 6 Replies

Karl, don't feel too bad about the situation. You can't control what this person says or does, all you can control is your attitude and response to what he says and does. Would a road test prior to the repair have helped, maybey or maybey it would have cost yo... Login to read more.

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